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Corporate health cover belongs to the employer, not the employee, so it never showed up in anyone's personal account. I built the missing link: your card, your remaining limit and every visit you've claimed, sitting alongside the rest of your policies.
A user's cancellation refund was approved and paid, yet their cabinet showed "in progress" forever. The bug lived between two systems that never talked to each other — here's how I found it, made the status update itself before the user's eyes, and prepared the flow for the statuses still to come.
Cancelling a policy used to mean a trip to the office. I wired our customer cabinet to a new cancellation service built by my teammate, so now a customer picks a policy, sees the exact refund, enters a card, and tracks the request — all online.